Already have a business number you love? Great news: you can bring it with you.
At Aloware, we make it easy to port your existing business phone numbers whether local, toll-free, or VoIP, into our platform so you can maintain continuity with your customers while unlocking modern contact center capabilities.
Yes, you can keep your number.
Minimal downtime or service disruption.
Fully managed by Aloware’s porting team.
Why port your numbers to Aloware?
Whether you’re switching from a legacy phone provider or a cloud contact center like RingCentral, Aircall, or Kixie, porting your number ensures your customers and leads don’t lose touch with your brand. But it’s not just about keeping your digits, it’s about upgrading your entire communication stack.
Here’s what you gain by porting to Aloware:
- All-in-one communication: Voice, SMS, AI agents, and automation in one place.
- CRM-native workflows: Deep integration with HubSpot, Salesforce, and Pipedrive.
- Carrier-level reliability: Bring your number, we’ll manage the rest behind the scenes.
- AI power: Outbound bots, smart routing, and voicemail drops ready to go.
- Compliant infrastructure: Built-in A2P 10DLC, opt-out handling, and fraud protection.
Who typically ports to Aloware?
A B2B SaaS startup switching from Kixie
They needed CRM-based call tracking but didn’t want to lose their established sales line (855 number). They ported in, automated follow-ups, and saw a 32% faster response rate.
A DTC e-commerce brand leaving Aircall
They had two customer support numbers they didn’t want to change. Aloware ported them in and layered SMS auto-replies and AI agents for returns and tracking.
A national insurance agency consolidating VoIP providers
With dozens of local numbers, they needed central visibility and routing. Porting to Aloware gave them intelligent call handling and centralized reporting across teams.
How porting works (and why it's easier with us)
We’ve simplified porting by removing the guesswork. Unlike other providers who ask you to deal directly with carriers or third parties, Aloware’s team handles everything for you.
Here’s how it works:
Step 1: Verify your number is portable
We’ll run a quick portability check just send us your current number(s). We support local, toll-free, landline, and VoIP numbers.
Step 2: Submit the required documents
We’ll need:
- A recent phone bill or invoice showing ownership
- A signed Letter of Authorization (LOA)
- Your account number and PIN (if applicable)
You’ll get a checklist and a dedicated porting specialist to walk you through this part.
Step 3: Sit back while we handle the transfer
We submit the request, communicate with your losing carrier, and notify you as soon as the port is accepted. This process usually takes 5–10 business days, depending on the provider.
Step 4: Go live with zero downtime
Once porting is approved, we’ll coordinate the exact go-live timing with you to avoid missed calls or downtime. Aloware routes your number immediately, and you can even start using it with temporary call forwarding before the port completes.
How long does porting take?
- Local or VoIP Numbers: 5–10 business days
- Toll-Free Numbers: 2–3 business days
- Bulk Ports (10+ numbers): Custom timeline with dedicated support
We’ll keep you updated at every stage with email updates and Slack/Zoom access if needed.
Tips to ensure a smooth porting experience
Keep your current service active during the porting process.
Provide accurate documentation sice typos or mismatches can delay requests.
Communicate with your internal IT or phone admins to confirm details.
Use temporary call forwarding to start using Aloware instantly while waiting.
What about non-Twilio numbers?
Whether you're using providers like RingCentral, Vonage, Kixie, Aircall, or even a landline, we support porting from both Twilio and non-Twilio numbers. Our support guide walks you through it here:
Here’s the Full Porting Guide
Ready to switch? We'll do the heavy lifting
Porting doesn’t have to be a headache. At Aloware, we’re here to make it smooth, fast, and reliable so you can focus on what matters most: delivering a better customer experience.
Get Started Now
Call us at 855-256-2001
Or text “PORT” to the same number
Or visit aloware.com/contact-us to begin
Keep your number. Upgrade your system.
Port to Aloware and transform the way your team connects.
