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The AI-powered contact center that
works where you do

Manage your call center anywhere with AI analytics, seamless CRM integrations, live call dashboards, and more. Break free from clunky hardware and upgrade to cloud-based contact center efficiency.

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Why Aloware?

Your one-stop business communication hub

Simple setup

Create lines, ring groups, local presence, IVRs, and AI voice agents for your team in just a few clicks. Import and manage duplicate-free contact lists.

Advanced, AI-driven analytics

Know exactly how your agents are performing with real-time, AI voice analytics. Track call highlights, talk time ratios, customer sentiment trends, and more in clear dashboards.

Seamless call routing

Smoothly transfer calls and route inbound inquiries with AI voice agents and IVRs. Handle high-volume call traffic with maximum resource efficiency.

Elegant, omnichannel outreach

Launch compliant calling and texting campaigns that optimize engagement. Integrate with your CRM to automate speed to lead and other sales workflows.

Stress-free compliance that keeps you connected

Powered-up productivity

Crush outbound goals and increase pickups with our compliant Power Dialer. Call 500+ quality leads per day with personalized account data at your fingertips.

Bulk SMS success

Text large groups of prospects while minimizing costs and maximizing delivery rates. Easily win carriers’ stamp of approval on your SMS broadcasts.

Spam-proof caller ID

Never miss another sales conversation from a “scam likely” label. Sail through CNAM and STIR/SHAKEN registration so carriers properly identify you to prospects.

Our Features

Your best-in-class contact center feature suite

Live wallboard

Monitor agent availability, see calls in progress, and track customer wait times.

Local presence

Match reps’ numbers to your prospects’ local area codes to improve answer rates.em vitae risus tristique posuere.

Access controls

Add or remove lines, users, and ring groups as needed to fit your scaling business.

Whisper

Secretively coach reps while calls are in progress to optimize training.

Barge

Take control of ongoing calls with the click of a button to rescue deals.

Sequences

No CRM? No problem—build outreach workflows right within Aloware to keep deals in motion.

Workflow automations

Automatically add contacts to your dialing queue based on sequence triggers or CRM data.

Accurate transcriptions

Track top keywords and call highlights—then jump to the right transcript sections for playback.

SMS broadcasts

Launch compliant, bulk texting campaigns to filter outreach lists and revive deals.

List management

Import, organize, duplicate, and pin contact lists from a single interface to work smarter.

Communication logs

Track calls and texts in chronological order, view dispositions, and access recordings from one convenient spot.

CRM integration cards

Sync contacts with your CRM and view deal sizes at a glance while you talk.

View all features

Seamless integrations that just work

Connect Aloware to your favorite CRMs and tools. Whether through native integrations, open APIs, or Zapier, your workflows stay smooth and synced.

HubSpot

On top of call & text logging into HubSpot, utilize power dialer for lists, SMS support in workflows, and rep activity in reports.

Salesforce

Call more with our power dialer with Pipedrive lists and views, SMS integration for automations, and automatic phone data logging.

Zoho

Automate data logging into Zoho for your calls and texts. Trigger the power dialer or SMS sequences from Zoho actions.

High Level

Aloware lets you automate outreach to your GoHighLevel contacts, centralize communications, and analyze performance.

HubSpot

On top of call & text logging into HubSpot, utilize power dialer for lists, SMS support in workflows, and rep activity in reports.

Salesforce

Call more with our power dialer with Pipedrive lists and views, SMS integration for automations, and automatic phone data logging.

Zoho

Automate data logging into Zoho for your calls and texts. Trigger the power dialer or SMS sequences from Zoho actions.

High Level

Aloware lets you automate outreach to your GoHighLevel contacts, centralize communications, and analyze performance.

HubSpot

On top of call & text logging into HubSpot, utilize power dialer for lists, SMS support in workflows, and rep activity in reports.

Salesforce

Call more with our power dialer with Pipedrive lists and views, SMS integration for automations, and automatic phone data logging.

Zoho

Automate data logging into Zoho for your calls and texts. Trigger the power dialer or SMS sequences from Zoho actions.

High Level

Aloware lets you automate outreach to your GoHighLevel contacts, centralize communications, and analyze performance.

Pipedrive

Call more with our power dialer with Pipedrive lists and views, SMS integration for automations, and automatic phone data logging.

Guesty

Calls and SMS can now be instantly logged to Guesty, while guest into sync back to Aloware for pre-call information.

Zapier

Easily take calling & texting data out of Aloware or trigger Aloware sequences via Zapier. Your forms now send texts!

Gong

Instantly send calls & recordings to your Gong analytics tool and ensure a better agent and customer experience.

Pipedrive

Call more with our power dialer with Pipedrive lists and views, SMS integration for automations, and automatic phone data logging.

Guesty

Calls and SMS can now be instantly logged to Guesty, while guest into sync back to Aloware for pre-call information.

Zapier

Easily take calling & texting data out of Aloware or trigger Aloware sequences via Zapier. Your forms now send texts!

Gong

Instantly send calls & recordings to your Gong analytics tool and ensure a better agent and customer experience.

Pipedrive

Call more with our power dialer with Pipedrive lists and views, SMS integration for automations, and automatic phone data logging.

Guesty

Calls and SMS can now be instantly logged to Guesty, while guest into sync back to Aloware for pre-call information.

Zapier

Easily take calling & texting data out of Aloware or trigger Aloware sequences via Zapier. Your forms now send texts!

Gong

Instantly send calls & recordings to your Gong analytics tool and ensure a better agent and customer experience.

Discover all integrations
Testimonials

Why growing teams rely on Aloware

“
The automated dialer feature is a huge plus, allows me to put all my leads in a list and blast the phone really fast. if the customer is not available (which is usually the case) I send them a text automatically."
Kevin Ramproop
CTO at Express Trucking Group
“
Aloware introduced us to SMS marketing for home sellers and wholesale real estate. We’ve been able to triple our homes under contract acquisition with Aloware SMS marketing and dialer combined."
Hayato Hori
CEO at RocketOffr
“
I am a manager who is using Aloware for our team of 100 SDRs. I love the support that Anoosh and Sohrab have given us. When we experienced an issue we were able to reach out to them directly to get it fixed. I also liked the flexibility that they provided us, by customizing and tailoring Aloware to our needs."
Patricia Araiza
Manager, Sales Development at GoSite
“
Everything about Aloware is amazing. They are really creating a phone system of the future and every time we have an idea, they implement it ASAP. Its exciting to be apart of something so revolutionary and seeing it grow everyday into a more and more powerful too, helps us become a ever more efficient company."
Ryan Buswell
CEO at JustPressOne, Inc.
“
I like the in-depth configuration; and the support team, they are quick and punctual, and they report any significant issues to the engineering team; just about anything you’d want out of a call system Aloware offers."
Patrick D.
Construction
“
Aloware works well and gets the job done and I thoroughly enjoy the mobile application as well. It helps me conduct business on the go and always be available for my leads."
Samantha S.
Call Center Supervisor
“
I love all of the customization options. Our usage is a bit unique. They are taking the time to help implement a process that works best for our agents."
Dave N.
Sales director
“
Aloware works well and gets the job done and I thoroughly enjoy the mobile application as well. It helps me conduct business on the go and always be available for my leads."
Brandon S.
Assistant Director of Admissions
“
I love how you can use Aloware within HubSpot. I’m able to work off of one page instead of multiple pages."
Erica C.
Customer service rep

Every team’s modern, flexible call center software

Sales

Track rep productivity with detailed communication logs, CRM data sync, and daily activity reports. Improve training with custom, AI-powered coaching suggestions.

Support

Optimize inbound support with always-on AI voice agents and SMS chatbots. Need a human touch? Use CRM data to route inquiries to the most qualified agents.

Operations

Build sequences and CRM workflows that prioritize timely customer outreach. Create trigger events that enhance speed to lead and stay proactive with renewals.

Frequently asked questions

What is a cloud contact center?

It’s a customer service platform that operates over the internet, empowering your team to manage calls and SMS interactions from anywhere—no physical hardware needed! Unlike traditional contact centers that rely on on-site equipment, cloud contact centers are fully hosted online—meaning they’re scalable, flexible, and easy to maintain.

Why does my business need one?

Whether your agents are working from an office, working remotely, or a combination of both, a cloud contact center makes it easy to stay connected and deliver consistent service. Add new agents, ring groups, and reconfigure workflows as needed—without the hassle of dealing with complex infrastructure.

What sets Aloware’s cloud contact center apart?

We’re always working to deliver customers the latest in AI-driven workflow advancements—from our quick-setup AI voice agents to our customizable AI call summaries, our cutting-edge feature developments save you time and lighten your workload. With Aloware, business owners, managers, and reps can reach new productivity heights.

Why should I integrate my cloud contact center and CRM?

We integrate with all major CRMs so you can click to call any contact without switching tabs—reducing workflow interruptions. Our two-way data exchange lets your agents view CRM information while they talk and text to personalize conversations. This enhances the customer experience and helps reps avoid asking repetitive questions. Plus, integrating allows you to automate outreach workflows based on CRM triggers and intelligently route leads.
Ready to streamline your business communications?

Start a free trial and launch your cloud contact center in minutes.

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