Customer support: Resolve issues faster, improve conversations

Deliver faster, smarter, and more personalized customer support. Automate routine inquiries, boost agent productivity, and scale your CX effortlessly.

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Why Aloware?

Support more customers—without overloading your team

Maximize your team’s time

Answer FAQs, reset passwords, and handle common requests automatically with conversational AI agents and SMS bots.

Make call handoffs seamless

Give agents full visibility into every call, text, and chat—so they can pick up right where the customer left off.

Save time with smart routing

Prioritize urgent issues, escalate frustrated customers, and route complex cases to the right team instantly.

Skip the hold music—for good

Engage customers immediately with automated responses across voice and SMS—eliminating wait times.

Scale service quality without scaling headcount

Automated call summaries

Skip manual note-taking. AI-generated call summaries capture key points, action items, and customer sentiment automatically. Cut call listening time by 45%.

Real-time performance analytics

Track agent response content, customer sentiment trends, and call outcomes to coach smarter and improve service quality. Increase agent productivity up to 35%.

Built-in compliance and security

Stay fully compliant with carrier regulations while protecting your number reputation and customer data. Increase connect rates by 50%.

Our Features

Your complete solution for smarter support

AI Voice Agents

Automate routine customer phone interactions 24/7

AI SMS Bots

Instantly handle common SMS support inquiries

CRM Syncing

Access full customer conversation histories

Smart Call Routing

Prioritize and escalate cases intelligently

AI Call Summaries

Save time with auto-generated conversation recaps

Team Inboxes

Centralize messages for faster collaboration

Compliance Management

Keep calls, texts, and data secure and compliant

Whisper & Barge

Provide on-call coaching support and training

Seamless integrations that just work

Connect Aloware to your favorite CRMs and tools. Whether through native integrations, open APIs, or Zapier, your workflows stay smooth and synced.

HubSpot

On top of call & text logging into HubSpot, utilize power dialer for lists, SMS support in workflows, and rep activity in reports.

Salesforce

Call more with our power dialer with Pipedrive lists and views, SMS integration for automations, and automatic phone data logging.

Zoho

Automate data logging into Zoho for your calls and texts. Trigger the power dialer or SMS sequences from Zoho actions.

High Level

Aloware lets you automate outreach to your GoHighLevel contacts, centralize communications, and analyze performance.

HubSpot

On top of call & text logging into HubSpot, utilize power dialer for lists, SMS support in workflows, and rep activity in reports.

Salesforce

Call more with our power dialer with Pipedrive lists and views, SMS integration for automations, and automatic phone data logging.

Zoho

Automate data logging into Zoho for your calls and texts. Trigger the power dialer or SMS sequences from Zoho actions.

High Level

Aloware lets you automate outreach to your GoHighLevel contacts, centralize communications, and analyze performance.

HubSpot

On top of call & text logging into HubSpot, utilize power dialer for lists, SMS support in workflows, and rep activity in reports.

Salesforce

Call more with our power dialer with Pipedrive lists and views, SMS integration for automations, and automatic phone data logging.

Zoho

Automate data logging into Zoho for your calls and texts. Trigger the power dialer or SMS sequences from Zoho actions.

High Level

Aloware lets you automate outreach to your GoHighLevel contacts, centralize communications, and analyze performance.

Pipedrive

Call more with our power dialer with Pipedrive lists and views, SMS integration for automations, and automatic phone data logging.

Guesty

Calls and SMS can now be instantly logged to Guesty, while guest into sync back to Aloware for pre-call information.

Zapier

Easily take calling & texting data out of Aloware or trigger Aloware sequences via Zapier. Your forms now send texts!

Gong

Instantly send calls & recordings to your Gong analytics tool and ensure a better agent and customer experience.

Pipedrive

Call more with our power dialer with Pipedrive lists and views, SMS integration for automations, and automatic phone data logging.

Guesty

Calls and SMS can now be instantly logged to Guesty, while guest into sync back to Aloware for pre-call information.

Zapier

Easily take calling & texting data out of Aloware or trigger Aloware sequences via Zapier. Your forms now send texts!

Gong

Instantly send calls & recordings to your Gong analytics tool and ensure a better agent and customer experience.

Pipedrive

Call more with our power dialer with Pipedrive lists and views, SMS integration for automations, and automatic phone data logging.

Guesty

Calls and SMS can now be instantly logged to Guesty, while guest into sync back to Aloware for pre-call information.

Zapier

Easily take calling & texting data out of Aloware or trigger Aloware sequences via Zapier. Your forms now send texts!

Gong

Instantly send calls & recordings to your Gong analytics tool and ensure a better agent and customer experience.

Testimonials

Why growing teams rely on Aloware

The automated dialer feature is a huge plus, allows me to put all my leads in a list and blast the phone really fast. if the customer is not available (which is usually the case) I send them a text automatically."
Kevin Ramproop
CTO at Express Trucking Group
Aloware introduced us to SMS marketing for home sellers and wholesale real estate. We’ve been able to triple our homes under contract acquisition with Aloware SMS marketing and dialer combined."
Hayato Hori
CEO at RocketOffr
I am a manager who is using Aloware for our team of 100 SDRs. I love the support that Anoosh and Sohrab have given us. When we experienced an issue we were able to reach out to them directly to get it fixed. I also liked the flexibility that they provided us, by customizing and tailoring Aloware to our needs."
Patricia Araiza
Manager, Sales Development at GoSite
Everything about Aloware is amazing. They are really creating a phone system of the future and every time we have an idea, they implement it ASAP. Its exciting to be apart of something so revolutionary and seeing it grow everyday into a more and more powerful too, helps us become a ever more efficient company."
Ryan Buswell
CEO at JustPressOne, Inc.
I like the in-depth configuration; and the support team, they are quick and punctual, and they report any significant issues to the engineering team; just about anything you’d want out of a call system Aloware offers."
Patrick D.
Construction
Aloware works well and gets the job done and I thoroughly enjoy the mobile application as well. It helps me conduct business on the go and always be available for my leads."
Samantha S.
Call Center Supervisor
I love all of the customization options. Our usage is a bit unique. They are taking the time to help implement a process that works best for our agents."
Dave N.
Sales director
Aloware works well and gets the job done and I thoroughly enjoy the mobile application as well. It helps me conduct business on the go and always be available for my leads."
Brandon S.
Assistant Director of Admissions
I love how you can use Aloware within HubSpot. I’m able to work off of one page instead of multiple pages."
Erica C.
Customer service rep

Frequently asked questions

Can Aloware solutions help automate basic customer service tasks?

Yes. AloAi Voice Agents and SMS Bots handle common questions like billing inquiries, order status updates, and password resets without human intervention.

Will agents have access to conversation histories?

Absolutely. Every call, text, and chatbot interaction syncs with your CRM, giving agents full context before they respond.

How do Aloware solutions help with service performance tracking?

Aloware solutions provide real-time dashboards for customer sentiment trends, agent activity, call keyword themes and more.

Is Aloware secure and compliant?

Yes. We enforce carrier compliance (A2P 10DLC, CNAM, STIR/SHAKEN) and provide encryption for all communication data.
Ready to scale smarter customer support?

Automate routine tasks, respond faster, and create better customer experiences—all with less overhead.